Perth

Protecting your people and your business

Leading business insurance brokers in Perth and Western Australia

 

Austral Risk Services have been providing business insurance solutions to Perth and throughout Western Australia for over 30 years.

We are highly experienced risk advisors and business insurance brokers working with a broad range of clients from large multinational companies to small family businesses. These include some iconic Perth and Western Australian based brands.

Our clients come from a diverse range of industries – agribusiness, retail, tourism, mining services, professional services, fitness, transport, building contractors, business services, horticulture, viticulture and much, much more.

We believe the loyalty of our clients is testament to the quality of the advice, service and support we provide.

We are also a major insurer to the taxi industry in Perth through our subsidiary, Transport Insurance Consultants.

Our business is protecting yours

Business insurance is complex and Austral’s dedicated broking team can assist your business to understand your unique business risks and provide the best business insurance solutions to cover those risks.

Understand your business

We start by understanding your business. What do you do? How do you serve your clients? How many people do you employ? Where are your business operations in Perth and Western Australia? And so on. To do our job well, we need to thoroughly understand your business or organisation and its unique needs.

Austral's risk-managed approach

Our business is committed to protecting yours. Once we understand your business, we determine your risk profile and insurance needs. Our highly experienced and knowledgeable risk advisors and insurance brokers will advise you of the best approach to protect your business.

Negotiate with our insurer network to get the best terms and premiums

As a business insurance broker, and as part of the Austbrokers network, we work to negotiate the right insurance program for you. We are experienced at placing hard to insure risks. As we have a large network to draw upon, we can often find insurance solutions where others can’t. We will help you understand the difference between policies and why we recommend a certain course of action.

Place your business insurance

Once you have agreed to the suggested insurance program, we then place your business insurance for you.

Superior Claims Management

One of the key advantages of having an insurance broker like Austral Risk Services working for you is that we act as your advocates in all insurance matters. If you need to make a claim, we work with the insurers to get your claim paid quickly and address any concerns from the insurer. We streamline the process and work to get the best outcome for you.

Find out how Austral can work alongside your business and help you to safely and securely achieve your business goals.

Get in touch

Want to learn more?

What are the benefits of using an insurance broker?
Learn more about business insurance

Some common insurances you may require

Management Liability Insurance
Professional Indemnity Insurance
Public and Product Liability Insurance
Workers’ Compensation
 
Industrial Special Risk Insurance including Business Interruption Insurance

Testimonials

 

Professionalism, Quality, Responsiveness, Value
We have always received excellent service from the team at Austral Risk Services and we've been dealing with them for over 10 years. Nothing is ever too much trouble. Any claims are dealt with efficiently and quickly. Service is friendly and professional.

Jenny | Office Manager | Surveyors | Willeton WA
22 September 2020

Quality Advice
Austral have provided excellent insurance services over many years to our company. They cover the routine matters as you would expect but it is with the unusual aspects of insurance cover that marks Austral as special indeed. I would recommend Austral Risk Services to anyone seeking quality insurance advice.

Jim | Consultant | Waste Management | Perth
4 August 2021

Excellent Value
As a small not-for-profit organisation we are always conscious of value. Jon, Pablo and Karen have been very professional and helpful to us. They are easy to talk with and explain the range of options available. I have no hesitation in recommending Austral Risk Services to anyone who wants a good solid insurance platform.

Charles | Manager | Not For Profit | Victoria Park WA
4 August 2021

Perth Service Team

We work with businesses just like yours throughout the greater Perth region – and beyond. These businesses are located throughout the greater Perth region.

Perth CBD and surrounds; the northern suburbs including Joondalup, Wanneroo, Wangara, Stirling, Balcatta, Osborne Park and Malaga; the southern suburbs including Fremantle, Melville, Cockburn, Henderson, Kwinana, Rockingham and Mandurah and to the east including Belmont, Cannington and Welshpool – and everything in between.

We’d love the opportunity of becoming a trusted advisor to your business.

 
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STEVE HALBERT
Managing Director

ANZIIF Associate
Diploma of Insurance Administration
Diploma of Financial Services (Broking)

Steve's insurance career began in 1977 working for a major Australian insurance company where he was involved in underwriting and claims management roles before progressing to senior management. In 1994 Steve was recruited to international insurance broker Aon Risk Services where he managed a hospitality scheme for restaurants and was responsible for corporate and specialised business sectors.

Since 2004 Steve has been a Director/Shareholder of Austral Risk Services with a portfolio of commercial and corporate clients together with responsibility for new business development. Steve became Managing Director in July 2008.

Steve is a MAICD of the Australian Institute of Company Directors and is on the Board of the Children’s Book Council of Australia.

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LEE LITTLE
Senior Account Executive

ANZIIF Tier 1 General Insurance Compliance Certificate

With over 22 years experience, Lee has worked across all areas of insurance, underwriting and risk management.

His work mantra is to find the best solutions for our clients – and does this by offering in-depth market and product knowledge, a global network and proactive advice and support.

Lee’s specialties are workers' compensation, risk management, global placement, insurance contract reviews, insurer negotiations and aligned service standards to suit the individual needs of clients.

The industries he works in include mining, SME’s, vineyards, industrial and commercial cleaning, plantations, clinical trials, jewellery manufacture and distribution and aged care.

Lee works very hard for his clients and gets great satisfaction in aligning insurance portfolios to each client with a thorough understanding of their risk profile and risk management needs, market wins during negotiations with underwriters and finding cover solutions for hard to place risks.

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JON STEWARD
Senior Account Executive

Jon has only recently joined the insurance industry after working in the sales and the building industry for over 30 years.  Jon is now running the commercial team which specialises in small to medium enterprise businesses including Trades, Facilities for Taxi’s, Learner Driving Schools and Special Charter vehicles.

He has a wide range of experience in both commercial and residential building and brings this in-depth knowledge and understanding to our clients. He has a sound knowledge of all aspects of the building trades from commercial and domestic builders to fit out specialists and the architects.

Jon is highly committed to our clients and a great asset to the Austral team. He's a huge soccer fan and Manchester United supporter - and the instigator of Austral's very own indoor soccer team!

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MICHELLE FITZGIBBON
Account Broker

ANZIIF Tier 1 General Insurance Compliance Certificate
Diploma of Financial Services (Broking)
Senior Associate ANZIIF
Regional Student of the Year Australia and New Zealand 2012

Michelle graduated with a degree in Business Studies with a major in Risk Management and Insurance in 2007 and has been working in insurance ever since. Before joining Austral, Michelle worked as a SME broker in Ireland and then with an international firm in Perth for six years, servicing the construction industry.

Michelle has a number of insurance qualifications to her name and was awarded the Regional Student of the Year Australia and New Zealand in 2012. She prides herself on the strength of her client relationships and ensuring our clients’ needs are heard and met.

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SOPHIE HARVEY
Account Broker

ANZIIF Certified Insurance Professional
ANZIIF Tier 1 Broking

Sophie began her insurance career in 1997 and after studying, gained experience working with SME clients and supporting senior executives with the management of insurance schemes for a variety of businesses and sporting clubs.

Sophie was part of the Austral team for seven years prior to taking a break to focus on raising her children. She has recently rejoined our team and is greatly valued by our team and our clients for her service and professionalism.

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TUAN PHAM
Account Broker

Tuan has over 10 years’ experience in the insurance industry in broking and direct insurance roles.

He started his insurance career as a junior reinsurance broker for Aon in Vietnam and Singapore serving clients in Vietnam, Singapore, Korea, The Philippines and around the Asia Pacific region. Tuan then moved to AIG in Vietnam to lead their bancassurance business managing key relationships with banks, financial institutions and serving global clients in Vietnam. His final role in Vietnam before moving to Australia was working as an operation consultant for MicroEnsure (UK) and KIU Global (US) to set up their businesses in Vietnam. These companies specialise in product and technological innovations to create more affordable insurance for the low income customers.

Tuan moved to Perth in 2019 and is currently undertaking his MBA in Digital Business. He is passionate about insurance because of his love to support people in need.

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STACEY WHITTRED
Account Broker

Stacey is the back bone of the SME Team. She makes sure all the pieces fit together and cogs keep turning. Stacey utilises her skills from running her own business in a past life to make sure the customer experience you receive is second to none.

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BRENNAN WILSON
Account Broker

ANZIIF Professional Certificate in Insurance
Bachelor of Health and Physical Education (Secondary)

Brennan began his career as a health and PE teacher before he joined the insurance industry. He joined QBE in April 2017 as a Liability Claims Officer. During this time he was involved in some major project committees within QBE and became an ANZIIF Associate.

Brennan enjoys the variety of clients, products, challenges and most of all, the fact that he’s still got so much to learn in the insurance industry.

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TANYA YAHIYA
Account Broker

Diploma in Financial Services (Insurance Broking) with ANZIIF

Tanya’s focus in her insurance career has been on personal insurance, SME insurance and claims management. She enjoys the fast pace the broking industry offers and especially enjoys working as part of a team to provide the best possible outcomes for Austral’s clients.

Tanya has received a Steadfast – ANZIIF Young Insurance Professional Outstanding Achievement Award in 2012.

She is committed to applying her knowledge and experience from various roles in the insurance industry for Austral’s clients. With a keen attention to detail, a personable and friendly approach and a passion for her work, Tanya is an asset for our business.

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TONI MCINDOE
People Risk Advisor

ANZIIF Tier 1 Broking Compliance Accreditation
RABQSA OHS Lead Auditor Diploma
RABQSA Auditing of Business Management Systems
Edith Cowan University, Post Graduate Certificate in Strategic Risk Management
Swan TAFE, Diploma OHS

Toni's career spans over 15 years in various insurance-related fields covering claims management, underwriting, auditing, injury management, OHS and even occupational medicine – across industries such as mining, local government, small-to medium business, not-for profit groups, education, transport, industrial waste management, steel fabrication and more. This experience equips Toni with a full spectrum understanding of the workers compensation and injury management arena – enabling her to support and ensure the most optimal injury management strategies are enacted for our clients.  

When she is not busy at work, you will find Toni pottering away in the garden for hours on end - which she considers her second home. 

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KAREN DARLINGTON
Claims Specialist

ANZIIF Tier 1 General Insurance Compliance Certificate

Karen was the Divisional Director at Willis prior to leaving the UK in 1997. Since that time, she has worked for both QBE and CGU in Perth.

In 2011, Karen joined Gallagher Bassett as the team leader on the New Zealand earthquake claims. In 2013 she took on the role as claims manager at IPS Insurance Brokers then moved to Knightcorp Insurance Brokers in 2019 as a Senior Claims Consultant before starting with our team at Austral Risk.

Karen commenced her claims career back in 1987 and has worked on numerous major complex claims alongside lawyers and assessors however she enjoys managing all types of claims, as it gives her great satisfaction when she negotiates successful outcomes for clients. Her motto – there is no such thing as problems, only challenges.

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ANGELA MOOREHOUSE
Assistant Broker

Angela joined Austral in 2015. Her focus is assisting our taxi drivers, learner driver schools and Special Charter Vehicles with their vehicle insurance and claims. She prides herself on providing exceptional service for the clients. 

Angela also supports all of our broking team for our small and medium sized business clients and is continuing her learning journey on the insurance industry.

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