Austral Risk Services are risk advisors and insurance brokers for small, medium and large business. Based in Western Australia, we provide comprehensive risk management services and leading insurance solutions to protect your business, company or organisation.
Call us on 08 9344 6650.
If you need to make a claim, please do the following so we can get the best result for you.
This is very important so please read carefully.
The claims function is a critical part of our insurance broking service.
Our goal is always to make the process as fast as possible and help you in every way we can.
We deal effectively with all the people involved in the claim.
We’re here to help you every step of the way.
If you need to make a claim, we’ve put together a quick checklist of all the information we require so that we can expedite the claims process as fast as we can. As always, our aim is to keep you up and running - and make the claims process as easy as possible.
Industry Special Risks Claims
Marine Cargo Claims
Motor Vehicle Claims
Professional Indemnity, Directors' and Officers' Liability Claims
Public and Products Liability Claims
One of my employees has been injured – how do I make a Workers’ Compensation claim?
Contact Austral Risk Services to obtain advice. We also have downloadable checklists above.
An employee has had a vehicle accident, what do I do now?
Contact Austral Risk Services immediately and we will make the process easy for you. You can also download a claim checklist above to ensure we have all the right information at hand.
Why do we need to pay an Excess?
Most policies are subject to an excess – this is the amount you (being the Insured) have to contribute towards your claim.
Can we go ahead and have our vehicle/building repaired or do we need to get permission?
If you need to make a property safe and mitigate the possibility of further loss, then the insurer will allow you to do so. Please contact Austral Risk Services for initial advice where possible.
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