Impact of COVID on business travel
According to the Bureauof Infrastructure and Transport Research Economics,
1.02 million passengers travelled on domestic commercial aviation, including
charter operations, in August. That compares to more than five times that
number in August 2019 (5.43).
Lockdowns and remote working have
increased the popularity of video conferencing apps, such as Zoom and Microsoft
Teams. Companies will continue to use those in the long term, though they won’t
replace the need for face-to-face meetings, on-site inspections, etc. Also, a
global survey found more than a third of companies are looking to reduce their
travel budget to trim their carbon footprint and earn sustainability kudos with
The top concerns for business travellers
are infection and vaccination rates at the destination and how travellers could
be more environmentally sustainable in making their trip, according to a Concur survey. Travellers are demanding
more flexibility from their employers, such as choosing alternative airlines,
hotels, and transportation providers to suit their needs.
Long term impact expected
In the longer-term, 50% of business
travel will disappear compared to pre-pandemic times, Microsoft co-founder Bill Gates has predicted. That will impact the
viability of CBD hotels, particularly those primed for business travellers with
their spacious conference venues. Multi-national investment bank and financial
services company, Citigroup,
however, forecasts corporate travel will only slip by a quarter.
Meanwhile, professional services
firm McKinsey is more optimistic,
saying business travel will only recover to 80% of pre-COVID-19 levels by 2024.
Regional travel, including that for essential business operations, client or
in-personal sales meetings in manufacturing, construction and manufacturing
sectors, will return first, says McKinsey. International air travel for
industry conferences, trade shows, exhibitions and events in healthcare,
education and professional services will follow.
How to travel safely during COVID
The Insurance Council of Australia has
deemed travel insurance as crucial as a passport for overseas trips. For extra
protection, some insurers are offering COVID-related travel cover. However,
this doesn’t apply to travel to countries with level 4 adverse SmartTraveller advice. As well, some countries such as the UAE, Thailand
and Singapore, require overseas visitors to have this cover for COVID-related
Be on the lookout, too, for flights and
accommodation with generous COVID cancellation policies. And make sure your
employer aims for failsafe measures for your health and safety.
What travel insurance is likely to cover
Regular travel insurance will typically
cover you for medical and dental needs and assistance, changed or cancelled
travel plans, lost luggage and theft.
But during COVID times, it pays to check
your policy. Keep in mind, though, you’re unlikely to find domestic or
international travel insurance to cover cancellations due to pandemic lockdowns
or government restrictions. Most policies would only cover you for the costs of
trip cancellation if you or a fellow traveller contracted COVID-19.
Your insurance checklist before you travel
- Consider these factors when booking your
- Ensure you’re
getting cover for your specific trip and needs. One-size-fits all
insurance isn’t available
- Check out the
policy’s premium, inclusions, exclusions, excess and claims limit
- Verify the
policy will cover
you automatically for COVID because it may be an extra on some policies
- Determine if
cancellation costs are covered if you need to alter your plans, so book
flexible airfares and accommodation packages
- Find out what
the COVID rules are at the destination. These may include vaccination,
insurance cover plus a negative pre-trip COVID test result
- Don’t assume
complimentary travel insurance with your credit card will be adequate for
forfeiting a big investment such as for a conference or accommodation when
something unexpected forces you to cancel your trip.
Our team at Austral Risk Services can guide you on insurance cover to
reduce your risks of business travel. Call us today to speak with one of our experienced risk advisors.
This content is created and provided by Finnigan Investments (Australia) Pty Ltd trading as OneAffiniti on behalf of Austral Risk Services, and is for commercial purposes. Any financial product advice in this content is provided by Austral Risk Services AFSL No. 244369. This material is general in nature and has been prepared without taking into account your objectives, financial situation or needs. Accordingly, before acting on it, you should consider its appropriateness to your circumstances.